User Feedback Intelligence

Stop drowning in user feedback. Start acting on it!

Matome groups similar feedback automatically, surfaces what matters with AI, and gives your users a voice on what to build next. Open source. Self-hostable. Ready in minutes.

Insights

The full picture, not a firehose

AI-generated summaries tell you what’s happening in two sentences. Volume charts and platform breakdowns show you where it hurts and whether it’s getting better or worse.

Matome insights dashboard with summary, charts, and breakdowns

Clusters

One hundred reports. One issue.

Matome uses embeddings to group semantically similar feedback into clusters — automatically. No tagging, no triaging, no duplicates. Each cluster gets a generated title so you can scan, not read.

Clusters view showing grouped feedback issues

Roadmap

Build what users actually want

Your customers submit feature requests and vote through your app via a simple API. Your team triages and prioritises from the dashboard. Real signal, zero guesswork.

Roadmap page with feature requests and vote counts

Alerts

Catch fire before it spreads

Set spike thresholds and new-cluster triggers that notify you on Slack or email. Know about regressions in minutes, not days.

Alerts configuration with spike and new cluster rules
Reports processed in real time
Your data, your infrastructure
Open source · Self-hostable